Customer Experience Lead
- Location
- San Mateo, CA
- Listed
- Today
Responsibilities
The Associate Manager reports directly to the Store Manager and will rotate between three positions (Customer Experience Manager, Operations Manager, and Sales and Service Manager). The Associate Manager will partner with the Store Manager in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. He/she will directly manage associates.
He/she provides associates ongoing training. He/she also develops associates and provides positive and constructive feedback, as well as appropriate coaching and counseling. This person will motivate and inspire associates. The Associate Manager will also play a Sales Leader role and proactively engage with customers to exceed their needs and work to generate revenue by driving a sales culture.
Pay, Benefits and Work Schedule
- Office Depot and OfficeMax offer competitive salaries, excellent benefits packages, which includes a 401(k) and more, best-In-class office products & services, as well as comprehensive development programs. We are an innovative, high-performance company.
- Working in our stores provides you with unlimited possibilities to start or expand your career.
- For immediate consideration for this exciting position, please apply on our Careers Website.
Equal opportunity and legal notices
Office Depot Inc. is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation or any other characteristic protected by law.
From Office Depot's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Customer Experience Lead job at Office Depot located?
This Customer Experience Lead position at Office Depot is located in San Mateo, CA. Always check Office Depot's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Experience Lead position at Office Depot?
This listing links directly to Office Depot's SmartRecruiters application page. You can apply directly on Office Depot's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.