Customer Project OR Program Manager

About the role

• Microsoft Office Products (Excel, Visio, PowerPoint)
• Microsoft Project Proficient/Expert
• Client facing presentation
• SharePoint
• Understanding of Earned Value Management

Optional Skills: PMP Certified

Job Responsibilities

• Integrates, manages and controls complex schedules for mission critical projects and programs
• Client facing schedule walk-through and regular status presentations
• Analyze schedule risk and critical path and works with management to mitigate risk/corrective action
• Support APMO by enforcing standards, policies and procedures of the project/program
• Creates and develops training on process, tools and reporting for clients and project managers
• Provides High Level Process and Management support on HPs standard Project Management toolset
• Audits project compliance with project standards
• Increases quality on documentation in the organization
• Maintains the storage and maintenance of project/program information
• Supports PMs with Request management and Budgetary Estimate tracking
• Supports PMs with time and resource tracking
• Supporting PMs in project tracking, change control process and procedures
• Support PMs to identify and escalate risks and issue

Responsibilities

• Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects.
• Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems.
• Responsible for business as well as team management.

Specialist: Applies experience and subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems / projects of diverse complexity and scope. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Provides direction to team activities and facilitates information validation and team decision-making process. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

• First Level University degree.
• 5PLus years in project management roles or in like roles/businesses.
• Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management.
• Speaks with expertise to many layers of depth related to project management methods.
• On the PMP Certification path.

Our Goals Are

• To use our expertise to the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.

Additional Information

All your information will be kept confidential according to EEO guidelines.