Customer Quality Engineer
- Pay
- $120,000 – $175,000 per year
- Location
- San Jose, CA · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 22 days ago
Skills & highlights for this role
- failure analysis
- IC test correlation
- 8D reports
- root cause analysis
Also useful
- ISO 9001
- VDA 6.3
- IATF 16949
Stated benefits & perks
- Health
- Dental
- Vision
- Disability
About the role
Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference.
About the role
Job Summary This is an Engineer level position to join a mature yet dynamic high-tech company with cutting-edge AI enablement Semiconductor technologies. The key responsibilities are to support US Customers on all QA requests and issues resolution with the ultimate goal of helping customer retention and satisfaction.
This includes both pre-sales and post-sales support, and requires strong technical and communication skills for collaborative problem solving, across QA / FA / Reliability functions as well as other Engineering, Manufacturing, and Business/Sales functions.
Major Responsibilities Team up with other QA, FAE, FA etc. to Analyze, resolve or escalate customer quality requirements, inquires/questions or issues, as the front-line interface for both pre-sale and post-sale supports. Engage in cross-functional teams to resolve Quality Issues with proactive, and hands-on approach for effective closure.
Review, refine FA and co-develop customer-facing presentations and 8D reports to manage customer-facing communications for efficient issues resolution. Contribute to investigations in quality issues, implementing effective corrective actions through hands-on problem-solving. Execute strategies for continuous improvement by conducting root cause analyses and collaborating closely with the team on process enhancements.
Support product introductions (NPI) and process improvements by actively participating in problem-solving sessions. Support customer-audits in both US and our Asia locations as the customer-facing contact for MPS and our sub-cons. Contribute to continuous improvements in quality management systems (ISO, VDA 6.3, IATF-16949).
Pay and benefits
BSEE or related Engineering required 3+ years in Semiconductor IC Engineering and Quality functions, with customer-facing experiences is much preferred. Hands on skills in Quality tools and methodologies, statistics and structured problem-solving techniques.
Experience in at least two of the following areas: Customer Quality Engineering, Quality Management Systems, Automotive Quality, Reliability Engineering, Failure Analysis, Product Engineering and Production Quality Control.
Understanding of Semiconductor manufacturing process, key aspects of IC tests, and how ATE test correlates with device behavior and quality Working knowledge of IC silicon/package, Reliability and FA process and testing tools and reporting. Good communications skills. Location San Jose, CA MPS offers a comprehensive benefits package. We provide health care coverage, dental and vision, and life and disability protection.
Employees in sales positions may be eligible for our sales incentive bonuses. Employees in certain positions may be eligible for stock compensation. Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons.
Equal opportunity and legal notices
The target hiring range for this position is $120,000 - $175,000 annually. #LI-SL1 Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
From Monolithic Power's careers page, first listed on Rolev.ai on October 18, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Quality Engineer role at Monolithic Power, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Customer Quality Engineer role at Monolithic Power?
The Customer Quality Engineer posting at Monolithic Power states compensation of $120,000 – $175,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Monolithic Power's official career site.
Where is the Customer Quality Engineer job at Monolithic Power located?
This Customer Quality Engineer position at Monolithic Power is located in San Jose, CA (On-site). Always check Monolithic Power's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Quality Engineer at Monolithic Power?
For the Customer Quality Engineer role, Monolithic Power highlights 3+ years of relevant experience; experience with failure analysis, IC test correlation, 8D reports, root cause analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Quality Engineer position at Monolithic Power?
This listing links directly to Monolithic Power's Workday application page. You can apply directly on Monolithic Power's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.