Customer Service Agent

About the role

Strive Global is seeking a professional and personable Customer Service Agent to join our Fayetteville team.

In this role, you will interact directly with customers, provide helpful information, respond to questions, and ensure each interaction reflects the high standards of our company. This position is ideal for someone who enjoys working with people, communicates confidently, and wants to strengthen their customer service and professional skills.

You will work alongside a collaborative team while receiving the guidance and training needed to succeed in the position and continue developing within the organization.

Responsibilities

• Provide friendly, professional, and attentive customer service
• Assist customers with questions, requests, and general information
• Communicate clearly and effectively with customers and team members
• Understand customer needs and help identify appropriate solutions
• Maintain a positive and professional attitude during customer interactions
• Build strong relationships through consistent and reliable service
• Collaborate with team members to support daily goals and operations
• Maintain accurate information and follow established company procedures
• Participate in ongoing training and professional development
• Represent Strive Global with professionalism and integrity

Qualifications & Requirements

• Strong verbal and interpersonal communication skills
• Professional, dependable, and customer-focused attitude
• Comfortable interacting with different people throughout the day
• Ability to listen carefully and communicate information clearly
• Strong organizational and time-management skills
• Ability to work effectively both independently and as part of a team
• Positive attitude and willingness to learn
• Adaptable and comfortable working in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Commitment to providing a high standard of customer service

Additional Information

• Competitive Salary: $38,000 - $41,000 per year
• Full-time position
• Professional training and ongoing support
• Opportunities for career growth and advancement
• Development of valuable communication and customer service skills
• Leadership and professional development opportunities
• Supportive and collaborative team environment
• Opportunity to build transferable business and interpersonal skills
• Clear opportunities to take on additional responsibilities as you grow