Customer Service Agent
- Pay
- $37,000 – $41,000 per year
- Location
- Los Angeles, CA
- Listed
- 3 days ago
About the role
Catch Vibe Voice is seeking a Customer Service Agent to join our team in Los Angeles.
In this role, you will be an important point of contact for customers, helping answer questions, provide information, resolve concerns, and ensure every interaction reflects the level of service our company stands for.
The ideal candidate is approachable, organized, attentive, and comfortable communicating with different types of people. This position is an excellent opportunity for someone looking to strengthen their customer service and communication skills while growing within a professional team environment.
Responsibilities
- Assist customers with questions, requests, and general inquiries.
- Provide clear, accurate, and professional information.
- Handle customer concerns with patience and a solution-focused approach.
- Maintain a positive and welcoming customer experience.
- Keep accurate records of customer interactions when required.
- Communicate effectively with team members and other departments.
- Follow company procedures and customer service standards.
- Identify customer needs and help determine appropriate solutions.
- Support daily customer service operations and team objectives.
- Maintain professionalism and confidentiality when handling customer information.
Qualifications & Requirements
- Strong verbal and written communication skills.
- Friendly, professional, and customer-focused attitude.
- Good listening and problem-solving abilities.
- Ability to communicate confidently with customers.
- Strong organizational and time-management skills.
- Ability to work effectively both independently and as part of a team.
- Comfortable learning new processes, systems, and tools.
- Reliable, adaptable, and detail-oriented.
- Ability to remain professional and composed in different customer situations.
Additional Information
- Competitive salary of $37,000 - $41,000 per year
- Career growth and advancement opportunities
- Professional development opportunities
- Opportunities to strengthen communication and customer service skills
- Supportive and collaborative work environment
- Structured training and ongoing learning
- Opportunities to take on additional responsibilities as you grow
- Full-time position with long-term career potential
About the Company
Catch Vibe Voice is a dynamic and growing company focused on creating meaningful connections through strong communication, exceptional service, and professional client experiences. We believe that every conversation is an opportunity to build trust, strengthen relationships, and create lasting value.
Our team thrives in a collaborative, fast-paced environment where communication, initiative, and personal growth are encouraged. We are looking for motivated professionals who are ready to develop their skills, contribute to a strong team, and grow with the company.
From Alphabe Insight Inc.'s careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Customer Service Agent role at Alphabe Insight Inc.?
The Customer Service Agent posting at Alphabe Insight Inc. states compensation of $37,000 – $41,000 per year. Final pay may depend on location, experience, and interview evaluation on Alphabe Insight Inc.'s official career site.
Where is the Customer Service Agent job at Alphabe Insight Inc. located?
This Customer Service Agent position at Alphabe Insight Inc. is located in Los Angeles, CA. Always check Alphabe Insight Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Agent position at Alphabe Insight Inc.?
This listing links directly to Alphabe Insight Inc.'s SmartRecruiters application page. You can apply directly on Alphabe Insight Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.