Customer Service Consultant
- Location
- Tampa, FL · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Listed
- 14 days ago
Skills & highlights for this role
- Customer-facing experience
- Verbal and written communication
- Valid driver's license
- Ability to lift over 50 lbs
- Ability to prioritize competing tasks
Also useful
- Sales experience
- Collision industry knowledge
About the role
Service Center
Tampa - Nebraska Ave
Job Summary
Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
Benefits of Joining Caliber
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay - Paid weekly and eligible for overtime
- Paid Vacation & Holidays - Can begin accruing day 1
- Career growth opportunities - we promote from within!
- A career for life: You'll gain hands-on experience within a production shop.
Requirements
- 2+ years of customer facing experience; sales experience a plus
- Must have a valid driver's license and be eligible for coverage under our company insurance policy
Abilities/skills/knowledge
- Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
- Passion for learning the collision industry
- Be able to understand instructions - written and verbal
- Can prioritize competing tasks and adapt easily to a fast-paced environment
- Must be able to provide personable, friendly "World Class" customer service to internal and external customers
Equal opportunity and legal notices
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
From Caliber Collision's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Consultant role at Caliber Collision, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Customer Service Consultant job at Caliber Collision located?
This Customer Service Consultant position at Caliber Collision is located in Tampa, FL (On-site). Always check Caliber Collision's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Consultant at Caliber Collision?
For the Customer Service Consultant role, Caliber Collision highlights 2+ years of relevant experience; experience with Customer-facing experience, Verbal and written communication, Valid driver's license, Ability to lift over 50 lbs, Ability to prioritize competing tasks. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Consultant position at Caliber Collision?
This listing links directly to Caliber Collision's Workday application page. You can apply directly on Caliber Collision's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.