Silgan Containers
Direct Workday career site

Customer Service Coordinator

Location
Union, MO
Listed
21 days ago

Summary Description

(2- 3 sentences summarizing the position)

Customer Service will be a differentiating point to our customers, making it easy for them to do business with us. Internally, to communicate effectively with the sales team and be a contributing member of the operations team, helping to make the operation run more efficiently and meeting the needs of the customer.

Major Responsibilities

  • Ensure that good communication exists, and continues, between the customer and the pertinent internal operations and sales personnel
  • Expedite customer orders in a timely manner
  • Timely invoice customers
  • Coordinate customer order with manufacturing base
  • Monitor order status and communicate any pertinent information to customer
  • Coordinates forecasting with feedback from customers and account managers
  • Provide the sales team and management with pertinent information concerning customer accounts and products
  • To be available for all communication with customer

EDUCATION: Required: High school diploma or equivalent

Skills & Experience

Required

  • 3+ years of customer service experience with a manufacturing company
  • Experience with customer order entry systems
  • Knowledge of products and the manufacturing processes (ability to learn)
  • Excellent communication skills
  • Personable, happy and pro-active demeanor. Excellent work ethic
  • Common sense to work through opportunities and problem solve
  • Ability to create and maintain customer files
  • Ability to work with a CRM portal
  • Excellent computer and organizational skills. JD Edwards operating system a plus. Proficiency in Microsoft Excel, Word, Outlook. PowerPoint a plus
Read the original posting

From Silgan Containers's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Customer Service Coordinator job at Silgan Containers located?

This Customer Service Coordinator position at Silgan Containers is located in Union, MO. Always check Silgan Containers's application page for specific state eligibility or relocation policies.

How do I apply for the Customer Service Coordinator position at Silgan Containers?

This listing links directly to Silgan Containers's Workday application page. You can apply directly on Silgan Containers's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.