Customer Service Internal Sales Representative
- Location
- Twinsburg, United States of America
- Listed
- Today
About the role
At Pepperl+Fuchs, we combine a strong commitment to innovation with a deep respect for the traditions that have shaped our success. From renewable energy and automotive production to water treatment plants and chemical systems, our advanced electronic sensors and automation components enable smooth and safe operations around the globe.
We take pride in fostering a supportive and collaborative workplace culture, where employees feel connected and valued - much like a close-knit family. As we continue to grow, we are excited to welcome a new team member for the following position:
About the role
Customer Service Internal Sales Representative - Twinsburg, Ohio
Benefits
Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid basic life insurance, short-term disability, long-term disability, and PTO
Key Responsibilities
- Interact daily with customers via phone and email
- Take ownership of assigned territory and provide proactive customer support
- Manage territory accounts, including order entry, credits, and rebills
- Monitor open order reports and proactively resolve delays in the order-to-cash process
- Partner closely with Technical Support, Area Sales Managers, and Account Managers as part of the sales cockpit team
- Attend customer calls and key account meetings focused on improving performance metrics
- Research and resolve customer discrepancies
- Upsell and cross-sell products to expand business opportunities
- Record new sales opportunities in Siebel (CRM)
- Participate in weekly shop floor meetings, product training, and sales improvement sessions
- Maintain accurate records and professional communication
- Cross-train team members and foster a collaborative, high-performance environment
- Perform additional responsibilities and special projects as assigned
Qualifications
- High School Diploma or equivalent
- Minimum of 5 years of customer service or sales experience
- Strong communication, organizational, and problem-solving skills
- Ability to work independently and collaboratively within a team environment
- Professional demeanor when interacting with customers and colleagues
Additional information
Are you excited about this opportunity? We can't wait to get to know you! Submit your application online - we're looking forward to hearing from you!
We kindly request that all applications be submitted exclusively via our online application form.
Company
- Pepperl + Fuchs, Inc
- Type: Full Time - Hourly
- Schedule: Hybrid (3 days in office and 2 days remote)
Equal opportunity and legal notices
Pepperl+Fuchs is a global leader in industrial sensor technology and intrinsically safe explosion protection. We are currently seeking a motivated, customer-focused Internal Sales Representative to join our Twinsburg, Ohio team. This role plays a critical part in delivering exceptional customer care within an assigned territory while identifying and developing qualified sales opportunities for the Field Sales team. If you thrive in a fast-paced environment, enjoy building strong customer relationships, and want to grow your career with a global technology leader, we encourage you to apply.
Pepperl+Fuchs actively promotes diversity, equity, and inclusion and is committed to a policy of equal employment opportunity. We welcome applications from all individuals, regardless of ethnicity, country of origin, gender, religion, sexual orientation, age, skin color, physical or mental abilities, social background, or any other protected characteristic. All employment decisions are made based on these principles and in full compliance with applicable federal and state laws.
From Pepperl+Fuchs, Inc.'s careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Customer Service Internal Sales Representative job at Pepperl+Fuchs, Inc. located?
This Customer Service Internal Sales Representative position at Pepperl+Fuchs, Inc. is located in Twinsburg, United States of America. Always check Pepperl+Fuchs, Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Internal Sales Representative position at Pepperl+Fuchs, Inc.?
This listing links directly to Pepperl+Fuchs, Inc.'s Workday application page. You can apply directly on Pepperl+Fuchs, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.