Customer Service Officer
- Pay
- $36,000 – $41,000 per year
- Location
- Miami, FL
- Listed
- 3 days ago
About the role
Entertainment Travel Associates is seeking a dedicated and customer-focused Customer Service Officer to join our Miami team. In this role, you will serve as the primary point of contact for customers, providing professional assistance, resolving inquiries, and ensuring every interaction reflects our commitment to excellence.
If you are an excellent communicator who enjoys helping people and thrives in a fast-paced environment, we'd love to hear from you.
Responsibilities
- Provide outstanding customer service through professional and timely communication.
- Respond to customer inquiries and provide accurate information regarding services and processes.
- Resolve customer concerns efficiently while maintaining a positive experience.
- Maintain detailed and accurate customer records.
- Collaborate with internal departments to ensure customer needs are met.
- Process customer requests and follow company procedures.
- Identify opportunities to improve customer satisfaction and service quality.
- Maintain a professional and courteous attitude during every customer interaction
Qualifications & Requirements
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Outstanding problem-solving and critical-thinking skills.
- Professional attitude with a customer-first mindset.
- Strong organizational and time-management skills.
- Ability to multitask and prioritize responsibilities.
- Basic computer proficiency and willingness to learn new systems.
- Reliable, detail-oriented, and team-focused.
Additional Information
- Competitive Salary: $36,000 - $41,000 annually.
- Full-time position.
- Professional training and ongoing development.
- Career growth opportunities within the company.
- Collaborative and supportive work environment.
- Opportunity to develop valuable customer service and communication skills.
- Stable schedule and long-term career potential.
- Work with an organization committed to excellence and employee success
About the Company
At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking a motivated Public Relations Assistant who is ready to contribute to our growing organization while developing valuable communication and relationship-building skills.
From Alphabe Insight Inc.'s careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Customer Service Officer role at Alphabe Insight Inc.?
The Customer Service Officer posting at Alphabe Insight Inc. states compensation of $36,000 – $41,000 per year. Final pay may depend on location, experience, and interview evaluation on Alphabe Insight Inc.'s official career site.
Where is the Customer Service Officer job at Alphabe Insight Inc. located?
This Customer Service Officer position at Alphabe Insight Inc. is located in Miami, FL. Always check Alphabe Insight Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Officer position at Alphabe Insight Inc.?
This listing links directly to Alphabe Insight Inc.'s SmartRecruiters application page. You can apply directly on Alphabe Insight Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.