Customer Service Rep (01424) - 816 Eastern Pkwy

About the role

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

• Answer incoming phone calls and take customer orders accurately
• Process cash and credit card transactions efficiently
• Prepare and make pizzas according to company standards
• Maintain a clean and organized work area
• Provide outstanding customer service, ensuring customer satisfaction
• Collaborate with team members to meet order deadlines and quality standards
• Assist with various cleaning tasks to uphold store cleanliness
• Handle customer inquiries and resolve issues professionally
• Adapt to changing priorities and maintain flexibility in work schedule
• Contribute to a positive work environment through teamwork and communication

Qualifications & Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in handling phone calls
• Basic math skills for processing transactions accurately
• Ability to follow directions and adhere to company procedures
• Physical capability to lift up to 25 lbs
• Multitasking skills to manage various responsibilities simultaneously
• Team player attitude with a willingness to collaborate
• Attention to detail in order preparation and customer interactions
• Flexibility to work weekends, holidays, and varying shifts as needed
• Positive attitude and easy-going personality
• Ability to work in a fast-paced environment
• Food service experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.