Customer Service Rep(02679) - 135 Hostetler Rd.

About the role

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means we have lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line, we are bound to have the thing just for you.

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the work requires exceptional team members working together. At Domino's our people come first!

CSR's must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.

Work Conditions

Exposure To: Varying and Adverse Weather when Performing Outside Tasks

In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)

• Sudden Changes in Temperature from Work Area to Outside
• Fumes from Food Odors
• Exposure to Cornmeal Dust
• Cramped Working Quarters in Some Areas
• Hot Surfaces/Tools from Oven up to 500 Degrees or Higher

Sharp Edges and Moving Mechanical Parts.

• Senses
• Speaking and Hearing Clearly when Communicating with Others
• Near and Mid-Range Vision for Most In-Store Tasks
• Accurate Depth Perception

Ability to Decipher Hot and Cold Surfaces.

• Temperament
• Ability to Direct Activities
• Perform Repetitive Tasks
• Work Alone or with Others
• Work under Stress
• Meet Strict Quality Standards
• Analyze and Compile Data
• Make Professional Judgements and Decisions

Physical Requirements (Included but not Limited To)

• Standing for Long Periods of Time
• Walking on Various Floor Types
• Sitting (Completion of Administrative Duties and On-Line Training)

• Lifting Package Weight of up to 50lbs, up to 3'x1.5' in Dimension from Floor to Shelves up to 72" High
• Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)

Climbing

• Stooping/Bending/Crouching/Squatting/Reaching to Access Product & Prepare Food to Fulfill Orders
• Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain

General Job Duties for all Store Team Members

• Operate all Equipment
• Stock Ingredients from Delivery for Daily Use
• Prepare Product
• Receive and Process Customer Orders
• Complete Inventory and Associated Paperwork
• Maintain a Clean Restaurant Facility
• Successfully Complete Required Training and Job Orientation
• Comprehend and Give Correct Written Instructions

• Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone
• Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.
• Accuracy in Money Handling

Rapid, Accurate Hand-Eye Coordination

Basic Computer Knowledge for Order Entry and Administrative Duties as Needed

Additional Information

All your information will be kept confidential according to EEO guidelines.