Customer Service Rep (02737) - 1514 W. Market St

About the role

Join our dynamic team as a Customer Service Representative at our Bloomington location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

• Answer incoming phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, ensuring a positive experience for every customer
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle customer inquiries and resolve issues in a professional and friendly manner
• Assist with various cleaning tasks to uphold store cleanliness standards
• Lift and move items weighing up to 25 lbs as needed

Qualifications & Requirements

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with an easy smile
• Basic math skills for handling cash transactions and order calculations
• Ability to multitask efficiently in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Team-oriented mindset with a willingness to collaborate and support colleagues
• Customer-focused approach with a commitment to providing exceptional service
• Ability to remain calm and professional under pressure
• Quick learner who can adapt to new processes and technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.