Customer Service Rep(02784) - 6613 Cermak Rd

About the role

Customer Service Representative

The following general description applies to all Customer Service Representatives.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

• Training - Orientation and training provided on the job.
• Communication Skills - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.
• Must have a clear and upbeat speaking voice when communicating with customers.
• Essential Functions/Skills - Ability to add, subtract, multiply, and divide accurately and quickly

• (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

• REMEMBER WE ARE LOOKING FOR PEOPLE WHO ARE: Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Additional Information

All your information will be kept confidential according to EEO guidelines.