Customer Service Rep(02802) - 305 W. Beaufort St.

About the role

Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications & Requirements

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor, with an easy smile
• Ability to work efficiently in a fast-paced environment
• Team player mentality with a willingness to assist colleagues as needed
• Attention to detail and commitment to maintaining high standards of cleanliness and food safety
• Previous customer service experience is preferred but not required