Customer Service Rep(02826) - 1036 W Reynolds

About the role

Join our team as a Customer Service Representative at our Pontiac, United States location! We're looking for a friendly and professional individual to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and card transactions efficiently
• Deliver outstanding customer service experiences
• Maintain a clean and organized work environment
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs.
• Collaborate with team members to ensure smooth operations
• Adapt to changing priorities and handle multiple tasks simultaneously
• Follow company policies and procedures consistently

Qualifications & Requirements

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and positive attitude
• Basic math skills for handling cash transactions
• Ability to multitask effectively in a fast-paced environment
• Basic computer skills for order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed
• Strong problem-solving skills to address customer concerns
• Team player mentality with a willingness to assist coworkers
• Attention to detail in food preparation and order accuracy
• Ability to follow directions and adhere to food safety standards
• High school diploma or equivalent preferred, but not required