Domino's
Direct SmartRecruiters career site

Customer Service Rep(02954) - 401 N State St

Location
Litchfield, IL
Listed
8 days ago

About the role

We're looking for an enthusiastic and customer-focused Customer Service Representative to join our team at our Litchfield location (401 N State St). In this role, you'll be the friendly face and voice of our organization, delivering exceptional service to every customer interaction. This is an excellent opportunity to develop your customer service skill set while working in a collaborative, supportive environment where your contributions directly impact customer satisfaction and business success.

  • Answer incoming phone calls and inquiries in a professional and courteous manner
  • Process customer orders accurately and efficiently while maintaining attention to detail
  • Complete cash transactions and handle payment processing with precision
  • Provide customers with an outstanding service experience by addressing their needs and resolving concerns with empathy and problem-solving skills
  • Maintain a clean and organized work environment according to company standards
  • Lift and carry items up to 25 lbs as part of regular job duties
  • Multitask effectively during peak hours while maintaining service quality
  • Follow company procedures and directions consistently
  • Collaborate with team members to ensure smooth operations and customer satisfaction
  • Demonstrate reliability and punctuality in all scheduled shifts

Qualifications & Requirements

  • Ability to follow directions and adhere to company policies
  • Excellent verbal communication skills and a friendly, professional demeanor
  • Flexibility with scheduling, including availability for weekend and holiday shifts
  • Physical capability to lift up to 25 lbs regularly
  • Strong customer service orientation with genuine empathy for customer needs
  • Proficiency in basic computer systems and point-of-sale (POS) equipment (training provided)
  • Solid time management and multitasking abilities
  • Attention to detail in order processing and cash handling
  • Positive attitude and a genuine smile-essential for customer interactions
  • Reliability, punctuality, and professional work ethic
  • Ability to work collaboratively within a team environment
  • Problem-solving mindset and resilience in a fast-paced setting

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal opportunity and legal notices

Note: MBR Management Corporation is an equal opportunity employer. All applicants must pass a pre-employment drug test and criminal background check.

Read the original posting

From Domino's's careers page, first listed on Rolev.ai on November 2, 2026. Rolev.ai is not the employer.

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Common questions

Where is the Customer Service Rep(02954) - 401 N State St job at Domino's located?

This Customer Service Rep(02954) - 401 N State St position at Domino's is located in Litchfield, IL. Always check Domino's's application page for specific state eligibility or relocation policies.

How do I apply for the Customer Service Rep(02954) - 401 N State St position at Domino's?

This listing links directly to Domino's's SmartRecruiters application page. You can apply directly on Domino's's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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