Customer Service Rep(03156) - 1990 Pat Thomas Pkwy Quincy FL

About the role

$15 PER HOUR * WEEKLY PAY * BENEFITS

We are seeking a Customer Service Representative to join our dynamic team in Quincy, Florida. In this role, you will be the face of our organization, delivering exceptional service and products to our customers. As a Customer Service Rep, you will handle customer's orders, make perfect products, and resolve any issues with professionalism and empathy. This is an excellent opportunity for someone who thrives in a fast-paced environment and genuinely enjoys helping others.

• Prepare all products according to recipes and procedures.
• Receive and process customer orders via telephone and in-person interactions with accuracy and efficiency
• Provide exceptional customer service by addressing inquiries, concerns, and requests in a timely and professional manner
• Communicate clearly and professionally with customers and team members, both verbally and in writing
• Enter customer information and order details into computer systems using keyboard or touch screen technology
• Handle cash transactions accurately, including calculating change and processing payments
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Work collaboratively with team members to support daily operations, including cleaning.
• Multitask effectively in a high-volume environment while maintaining attention to detail
• Follow company policies and procedures to ensure quality products and efficient service

Qualifications & Requirements

You must be 16 years of age or older.

Required Skills

• Excellent verbal and written communication skills
• Strong active listening and interpersonal abilities
• Competency with computer keyboards and touch screen systems
• Basic mathematical skills including addition, subtraction, multiplication, and division
• Ability to handle cash and make accurate monetary change
• Problem-solving and service recovery skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational and time management skills
• Professional demeanor and reliable attendance

Required Experience

• Previous customer service or customer-facing experience preferred
• Experience working in a fast-paced, high-volume environment preferred
• Demonstrated ability to handle multiple tasks simultaneously

Required Qualities

• Patience, empathy, and genuine interest in helping customers and making great products
• Resilience and ability to remain calm under pressure
• Collaborative mindset and willingness to support team members
• Attention to detail and commitment to accuracy
• Flexibility and adaptability to changing priorities
• Positive attitude and enthusiasm for delivering quality service

Additional Information

All your information will be kept confidential according to EEO guidelines.