Customer Service Representative

Customer Service Represntative

Common Companion is actively seeking a motivated and friendly Customer Service Representative to join our dynamic team. This role is essential in ensuring that our clients receive the highest level of service and support. If you are passionate about animals and enjoy helping others, we want to hear from you!

Key Responsibilities

• Greet clients warmly and manage their inquiries in person, over the phone, and through email.
• Schedule appointments and follow up with clients regarding their pets' care.
• Maintain accurate records of client interactions and transactions.
• Assist with billing, payments, and insurance claims.
• Collaborate with veterinary staff to ensure seamless communication and service delivery.
• Handle client concerns with empathy and professionalism.
• Provide information about our services, products, and promotions.

Qualifications

• High school diploma or equivalent; additional education in customer service or veterinary assistance is a plus.
• Previous experience in customer service, preferably in a veterinary or medical setting.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Proficient in computer systems and software.
• A genuine love for animals and a commitment to their care.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and friendly work environment.
• Employee discounts on veterinary services and products.

• Join Common Companion Vet Co. and be part of a team that truly cares! We look forward to welcoming you aboard.
• At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

• Please note: Any Benefits listed above apply to full-time employees.
• At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.