Customer Service Representative
- Pay
- $17 – $19 per hour
- Location
- Colorado Springs, CO
- Listed
- 3 days ago
About the role
Service Center
Colorado Springs - North
Job Summary
Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Our Collision Customer Service Representative for This Position Can Make Up to:
- $17-$19 per hour!
Benefits of Joining Caliber
- Benefits from day one: Immediately eligible for medical, dental and vision
- Industry Comparable Pay - Paid weekly and eligible for overtime
- Paid Vacation & Holidays - Begin accruing day 1
- Career growth opportunities - We promote from within!
- A career for life - You'll gain hands-on experience within a production shop
Requirements
- 1+ years of experience within a customer facing environment
Abilities/skills/knowledge
- Effective verbal and written communication skills
- Ability to navigate multiple software systems, i.e., Microsoft Office Suite
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
- Ability to work in a collaborative environment
Additional information
Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care.
With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.
By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.
Equal opportunity and legal notices
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
From Caliber Collision's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Customer Service Representative role at Caliber Collision?
The Customer Service Representative posting at Caliber Collision states compensation of $17 – $19 per hour. Final pay may depend on location, experience, and interview evaluation on Caliber Collision's official career site.
Where is the Customer Service Representative job at Caliber Collision located?
This Customer Service Representative position at Caliber Collision is located in Colorado Springs, CO. Always check Caliber Collision's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Representative position at Caliber Collision?
This listing links directly to Caliber Collision's Workday application page. You can apply directly on Caliber Collision's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.