Customer Service Representative

About the role

Address: 817 N. Texas Weslaco, Texas 78596

Brand: EZPawn

We want you to join us for a career not a job. At EZCORP we are looking for Part-Time Customer Service Team Member to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and training to enhance your skills in a fun and fast paced environment that comes with competitive pay, bonus potential and great benefits!

• Hiring immediately for Part-Time Customer Service Team Member!
• Working for EZCORP is not just a job; it is a career! We offer a structured 7-day training program with ongoing development to give you an opportunity to enhance your skills in a fun and fast paced environment.
• Our positions offer competitive pay based on experience with an opportunity to meet many new people!
• Start your career as a Part-Time Customer Service Team Member in our 7-day paid training program.
• In addition to a great career, here are some of the other things we offer our Part-Time Customer

Service Team Members

• Competitive Wages
• Monthly Bonus Potential
• Part-time Working Hours 20 to 25 Hour per week
• 401(k) with Company Match
• Part-time Paid Time Off Benefit
• Part-time Holiday Pay
• Store Discount

Here's what you can expect as a Part-Time Customer Service Team Member: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Part-time Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loan payments, and extensions
• Performing opening and closing store duties

Requirements for the Part-Time Customer Service Team Member role include

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as a member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test
• Adhere to all Company policies, procedures, and regulations
• Knowledge of store merchandise, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus