Go Beacon
Direct Workday career site

Customer Service Representative

Pay
$18 – $19 per hour
Location
Minneapolis, MN · On-site
Job type
Full-time
Level
Mid-level
Listed
14 days ago

Skills & highlights for this role

  • Customer service
  • Communication
  • Multitasking
  • Organization
  • Attention to detail
  • Problem solving

Also useful

  • Appointment scheduling
  • Call center experience
  • Dispatch support
  • Medical office or patient scheduling experience
  • Technology platform proficiency

About the role

Transit Team, Inc.

Location: Minneapolis Base (In Office)

Employment Type: Full-Time

Shifts Available

  • Friday - Monday 8:00AM - 6:00PM
  • Thursday - Sunday 7:00AM - 5:00PM
  • Sunday - Wednesday 7:00AM - 5:00PM
  • Wednesday - Saturday 6:00AM - 4:00PM

Pay: $18.25 - $18.50/hr

Join a Team That Keeps People Moving

At Transit Team, a Beacon Mobility company, every ride matters. We are looking for an energetic, customer-focused professional who thrives in a fast-paced environment and enjoys helping people every day. If you have experience in a call center, customer service center, appointment setting, scheduling, dispatch support, or a high-volume office environment, this could be a great fit for you.

This role is perfect for someone who enjoys balancing multiple priorities, communicating with customers, and keeping operations running smoothly while providing a positive experience for every person they interact with.

What You'll Do

  • Answer inbound calls and assist customers with professionalism and care.
  • Schedule appointments and coordinate services efficiently.
  • Provide accurate information and timely follow-up.
  • Manage a high volume of calls, emails, and customer inquiries.
  • Maintain detailed and accurate records.
  • Work closely with internal departments to ensure excellent service delivery.
  • Solve problems quickly while maintaining a positive customer experience.
  • Support daily operational needs in a fast-paced service environment.

What Makes You Successful

  • Strong customer service and communication skills.
  • Ability to multitask and stay organized in a busy environment.
  • Comfortable working with multiple systems and technology platforms.
  • Positive attitude with a team-first mindset.
  • Ability to remain calm and professional when handling urgent requests.
  • Strong attention to detail and follow-through.

Candidates with experience in the following backgrounds are encouraged to apply:

  • Call Center Representative
  • Customer Service Representative
  • Appointment Setter
  • Scheduling Coordinator
  • Dispatcher
  • Administrative Support
  • Front Desk/Reception
  • Patient Scheduling or Medical Office Support
  • High-Volume Customer Support Roles

Why Join Transit Team?

  • Meaningful work that impacts people in our communities.
  • Supportive team environment focused on collaboration and growth.
  • Stable, growing organization with opportunities for advancement.
  • A company culture built around caring, reliability, and connection.
  • Competitive pay and benefits package.

If you're a people person who enjoys helping others, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service, we'd love to hear from you.

Apply today and help us deliver mobility without limits.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Transit Team is the largest paratransit provider in the state of Minnesota.

For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.

Equal opportunity and legal notices

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Read the original posting

From Go Beacon's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Customer Service Representative role at Go Beacon?

The Customer Service Representative posting at Go Beacon states compensation of $18 – $19 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Go Beacon's official career site.

Where is the Customer Service Representative job at Go Beacon located?

This Customer Service Representative position at Go Beacon is located in Minneapolis, MN (On-site). Always check Go Beacon's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Service Representative at Go Beacon?

For the Customer Service Representative role, Go Beacon highlights experience with Customer service, Communication, Multitasking, Organization, Attention to detail, Problem solving. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Service Representative position at Go Beacon?

This listing links directly to Go Beacon's Workday application page. You can apply directly on Go Beacon's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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