Customer Service Representative
- Pay
- $16 – $18 per hour
- Location
- Aurora-Colorado-United States of America
- Listed
- 3 days ago
About the role
Customer Service Agents and/or Dispatchers Needed
Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months!
What you will do
- Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
- You will learn about the dispatch operator role and standard operating procedures through our paid training course.
- Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
- Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
How you will do it
As an Emergency Dispatch Operator, you will participate in a five-week training program. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, what is expected of you, how we monitor your performance and work together through the training classes so that you can be a successful Emergency Dispatch Operator.
- You will also be automatically enrolled in our Completion Bonus Program, where they will be able to earn 3 bonuses in your first year!
- What we look for
Required
- High school diploma or GED preferred
- Must be 18 years old
- Multiple shifts available
- Minimum of six (6) months of customer service experience; one year or more call center experience preferred
Preferred
- Excellent communication skills
- Able to type between 20 - 25 wpm
- Basic knowledge of computer applications
- Ability to work efficiently under pressure
- Strong problem-solving skills
- Strong organizational skills
- Strong work ethic
- Day Shifts Available! Full Time
- Training Class Start Date: Monday, January 20th
- Time: 12:00 PM - 8:30 PM Monday through Friday for 4 weeks - PAID
- #JCI
Equal opportunity and legal notices
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
From Jci's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at Jci, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
All Customer Service Representative jobs- Customer Service RepresentativeCirclek · Troutville, VA
- Customer Service RepresentativeCirclek · Nicholasville, KY
- Customer Service RepresentativeCirclek · San Diego, CA
- Customer Service RepresentativeCirclek · Richland, WA
- Customer Service RepresentativeCirclek · North Las Vegas, NV
- Customer Service RepresentativeCirclek · San Diego, CA
Common questions
What is the salary for the Customer Service Representative role at Jci?
The Customer Service Representative posting at Jci states compensation of $16 – $18 per hour. Final pay may depend on location, experience, and interview evaluation on Jci's official career site.
Where is the Customer Service Representative job at Jci located?
This Customer Service Representative position at Jci is located in Aurora-Colorado-United States of America. Always check Jci's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Representative position at Jci?
This listing links directly to Jci's Workday application page. You can apply directly on Jci's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.