Taylor
Direct Workday career site

Customer Service Representative

Location
United States
Listed
3 days ago

About the role

Come Work with Us!

Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!

Taylor Corporation is a growing, dynamic company with big plans for the future and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity: Taylor Corporate Identity and Branding, formally known as CGI, is looking for a new Customer Service Representative to join the team! In this position, you will play an important part in ensuring our customers are taken care of and the company is well represented!

Work Authorization

To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsor ship.

Your Responsibilities

  • Provide a best-in-class customer experience and represent our company in a professional manner.
  • Respond to customer inquiries through incoming calls, emails, and live chat.
  • Put forth ideas to develop new best practices to maximize the customer experience.
  • Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers.
  • Build long-lasting customer relationships.
  • Research and resolve concerns to ensure customer retention and satisfaction.
  • Navigate a variety of computer programs and websites.

Your Shift

  • Monday to Friday, 8:00am to 5:00pm.

You Must Have

  • High School diploma or equivalent (GED)
  • 1+ years of customer-related experience.
  • Strong verbal and written communication skills.
  • Strong interpersonal, problem-solving, follow-up, and organizational skills
  • Strong computer proficiency

Watch our video to

The anticipated hourly range for this position is about $19.00. The actual base offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.

About Taylor Corporation

One of the top five graphics communications companies in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small.

Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions.

We offer a full range of benefits to power our employees' potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.

The Employer retains the right to change or assign other duties to this position.

Equal opportunity and legal notices

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.

Read the original posting

From Taylor's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at Taylor, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesHow Workday screens applications

Similar roles

All Customer Service Representative jobs

Common questions

Where is the Customer Service Representative job at Taylor located?

This Customer Service Representative position at Taylor is located in United States. Always check Taylor's application page for specific state eligibility or relocation policies.

How do I apply for the Customer Service Representative position at Taylor?

This listing links directly to Taylor's Workday application page. You can apply directly on Taylor's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site