CUSTOMER SERVICE REPRESENTATIVE I - 73006040
- Pay
- $38,760 – $49,501 per year
- Location
- Florida
- Listed
- Yesterday
About the role
- Apply Now »
- CUSTOMER SERVICE REPRESENTATIVE I - 73006040
- Date: Nov 3, 2026
E-Verify Website.
- Requisition No: 886845
- Agency: Department of Revenue
- Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73006040
- Pay Plan: Career Service
- Position Number: 73006040
Salary
- $38,760.36 - $49,501.08 / annually
- Posting Closing Date: 11/09/2026
- Total Compensation Estimator
- Tool
- Florida Department of Revenue
- Child Support Program
- Customer Service Representative I (Revenue Specialist III)
- Marianna
This is an Internal Agency Advertisement.
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The
Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.
To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
Job Summary
This position performs customer support using a variety of methods including telephone, in person, chat or email for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Interviewing customers in person and/or over the telephone
- Interacting with other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Minimum Requirements
- Currently employed with the Florida Department of Revenue in the Child Support Program.
- Currently a Revenue Specialist III.
- Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfer).
- SPECIAL NOTES: Standard workday of 8am – 5pm, Monday through Friday.
- May require you to work outside your regular work schedule.
Salary
$38,760.36 - $49,501.08 / annually
Benefits
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
Equal opportunity and legal notices
Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.
Skills Verification Test or Online Skills Assessment
If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.
Candidate Pool
Future vacancies may be filled from this advertisement for a period of up to six months.
Criminal Background Checks
You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
Reminder
Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here
. All documentation is due by the close of the vacancy announcement.
- Location: MARIANNA, FL, US, 32446
- MARIANNA, FL, US, 32447
- MARIANNA, FL, US, 32448
- Nearest Major Market: Panama City
- Apply Now »
The State Personnel System is an E-Verify employer. For more information click on our
From State of Florida's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the CUSTOMER SERVICE REPRESENTATIVE I - 73006040 role at State of Florida?
The CUSTOMER SERVICE REPRESENTATIVE I - 73006040 posting at State of Florida states compensation of $38,760 – $49,501 per year. Final pay may depend on location, experience, and interview evaluation on State of Florida's official career site.
Where is the CUSTOMER SERVICE REPRESENTATIVE I - 73006040 job at State of Florida located?
This CUSTOMER SERVICE REPRESENTATIVE I - 73006040 position at State of Florida is located in Florida. Always check State of Florida's application page for specific state eligibility or relocation policies.
How do I apply for the CUSTOMER SERVICE REPRESENTATIVE I - 73006040 position at State of Florida?
This listing links directly to State of Florida's application page. You can apply directly on State of Florida's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.