Customer Service Specialist (Commercial Lines)
- Location
- Orlando, FL
- Listed
- 4 days ago
About the role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Braishfield Associates, a division of Hull & Company, LLC is seeking a Customer Service Specialist to join our team in Orlando, FL.
The primary responsibility of this role is to service customer accounts.
How You Will Contribute
- Set up New and Renewal client records
- Review applications
- Bind New and Renewal policies
- Issue policies as necessary
- Follow up for missing file documentation (loss runs, applications, etc.)
- Issue, Invoice and Process endorsements, cancellations, reinstatements and non-renewals; or other policy servicing tasks
- Order loss control reports, follow up for compliance of recs
- Compliance with Quality Control guidelines
- Other activities, duties, projects or tasks as assigned
Licenses and Certifications
- 2-20 license (within 90 days of employment)
Skills & Experience to Be Successful
- High School or equivalent education
- Proficient with MS Office Suite
- Experience in working in a paperless environment - strong PC skills required
- Exceptional telephone demeanor
- Ability to maintain a high level of confidentiality
- Must be detail oriented and possess the ability to multi-task
- Commitment to excellent customer service
- Ability to effectively work well with others
- Be a Team Player with a Positive Attitude
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
- Not reflective of all benefits.
- Enrollment waiting periods or eligibility criteria may apply to certain benefits.
- Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
About Us
Since 1984, Braishfield has provided a wide variety of commercial and personal products from the top specialty carriers in our business. Thanks to our successful relationships with many of the finest retail agents & brokers in America, we have grown into one of the largest companies of our kind. We are guided by strong ethics, honesty & professionalism. Our goal is to deliver specialty insurance products that retail agencies need at the most competitive terms, with financially sound carriers, on a timely basis.
Equal opportunity and legal notices
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".
From BB Insurance's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Customer Service Specialist (Commercial Lines) job at BB Insurance located?
This Customer Service Specialist (Commercial Lines) position at BB Insurance is located in Orlando, FL. Always check BB Insurance's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Specialist (Commercial Lines) position at BB Insurance?
This listing links directly to BB Insurance's Workday application page. You can apply directly on BB Insurance's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.