Customer Service Supervisor - ROC Airport
- Location
- Rochester, NY
- Listed
- Today
About the role
WHERE FRIENDLY TAKES FLIGHT – BECOME A CUSTOMER SERVICE SUPERVISOR TODAY!
The Customer Service Supervisor is responsible for supervising and leading a team of customer service agents to ensure a smooth and efficient passenger experience. This role involves overseeing check-in and boarding processes, addressing passenger inquiries and concerns, and upholding compliance with airline policies and safety regulations.
You will collaborate with various airport departments to optimize passenger services, resolve operational challenges, and contribute to maintaining a positive airport environment. Additionally, you will play a key role in training and developing customer service agents, monitoring performance, and fostering a culture of excellence in customer service delivery.
From Sky Café's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Supervisor - ROC Airport role at Sky Café, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Customer Service Supervisor - ROC Airport job at Sky Café located?
This Customer Service Supervisor - ROC Airport position at Sky Café is located in Rochester, NY. Always check Sky Café's application page for specific state eligibility or relocation policies.
How do I apply for the Customer Service Supervisor - ROC Airport position at Sky Café?
This listing links directly to Sky Café's application page. You can apply directly on Sky Café's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.