Customer Solution Engineer - Quote to Cash

The Opportunity

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals - and stay close to customers after the sale for adoption and expansion.

This is a hands-on role: you'll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

In this role, you will

• Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins
• Scope quote-to-cash solutions across billing, CPQ, and revenue - including subscription and usage-based pricing where relevant
• Build tailored demos and proofs of concept aligned to customer requirements
• Present to technical and business stakeholders, including senior leadership
• Support technical health on assigned accounts and surface expansion opportunities
• Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed
• Travel within your territory when required

About You

Required

• 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals
• Demonstrated hands-on technical aptitude - you can configure, integrate, and build (not demo-only)
• Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations - Zuora experience not required
• Strong communication with engineers, finance, and business buyers

Preferred

• Usage-based or consumption billing (metering, rating, mediation)
• Telecom or other high-volume usage models
• AI or usage-heavy product monetization
• Structured deal methodology (e.g. MEDDIC)
• Bachelor's degree or equivalent practical experience.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

• *Benefits may vary by location; details will be shared during the interview process
• #ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

• Our Commitment to an Inclusive Workplace
• Think, be and do you.
• At Zuora, different perspectives, experiences, and contributions matter - everyone counts.
• We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to (or local equivalent, where applicable).
• The base pay details represent the annualized salary range for the posted position.

While we share a comprehensive range, a candidate's final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora's Total Rewards Package.

• Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
• Base Pay Details $99,500 - $175,600 USD