Customer Success Lead
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Director
- Listed
- 18 days ago
Skills & highlights for this role
- Customer success management
- Enterprise relationship management
- Technical issue resolution
- Cross-functional collaboration
- API integration support
Also useful
- AI/ML platform knowledge
- Large language model inference
- Strategic account management
- Customer onboarding
The Role
We are looking for a talented cross-functional Customer Success Lead to cultivate strategic account relationships and support long-term customer growth. This role will serve as the primary point of contact for many of our enterprise customers, supporting them to achieve success with Deploy’s API solutions and AI platforms.
As the Customer Success Lead, you will act as a strategic advisor to ensure customers effectively integrate Deploy’s solutions and you will efficiently resolve technical customer issues as they arise. You will work closely with Sales, Product, Engineering, and Operations to drive exceptional customer outcomes and help shape the future of our customer experience.
About Deploy
Deploy is an intelligence infrastructure platform that gives developers and enterprises access to open source and proprietary AI models. For leading open source LLMs, Deploy operates an optimized model inference engine that keeps costs and latency low while maintaining high throughout. Deploy also offers a set of proprietary AI models that address challenges in content safety, AI & deepfake detection, sponsorship intelligence, and IP & publicity protection. Trusted by the world's largest and most innovative organizations, Deploy's solutions unlock high-performance AI model inference at production scale.
Deploy has raised more than $200M from leading investors, including Tomales Bay Capital, General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. The company has more than 250 employees across offices in San Francisco, Seattle, New York, and Delhi.
From Deploy's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Customer Success Lead job at Deploy located?
This Customer Success Lead position at Deploy is located in San Francisco, CA (On-site). Always check Deploy's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Success Lead at Deploy?
For the Customer Success Lead role, Deploy highlights experience with Customer success management, Enterprise relationship management, Technical issue resolution, Cross-functional collaboration, API integration support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Success Lead position at Deploy?
This listing links directly to Deploy's Lever application page. You can apply directly on Deploy's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.