barkback, LLC
Technology & SoftwareDirect SmartRecruiters career site

Customer Success Manager

Location
Santa Barbara, CA · On-site
Job type
Full-time
Level
Mid-level
Experience
2+ years
Listed
31 days ago

Skills & highlights for this role

  • customer onboarding
  • account management
  • training delivery

About the role

barkback is seeking a customer success manager to join our awesome team. Amazing opportunity to be a part of a high growth, mobile/consumer venture that is changing the way customers interact with businesses. As the customer success manager, you will: Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support.

Arrange for in-store promotional materials to promote the barkback program. Identify opportunities for businesses to engage their customers on barkback. Share best practices to get immediate value from barkback. Collaborate with marketing, design, tech and other teams to drive key campaigns as well as roll out future products.

Qualifications & Requirements

  • This is an extremely impactful role for the driven individual.
  • You understand our customers and know how to motivate them to get started on barkback.
  • Minimum 2 years experience in customer facing role.
  • Proven track record of achieving goals.
  • Excellent interpersonal skills working with a variety of personalities.
  • Comfortable balancing the demands of multiple customers.
  • Highly organized and detailed oriented.
  • Available to work from our amazing downtown Santa Barbara offices.

About the Company

barkback is a rapidly growing start-up helping small businesses stay close to their customers. With barkback, businesses and consumers build genuine relationship by focusing on private, timely messages that matter. From private feedback to exclusive promotions, we deepen the relationship between a business and its customers, allowing customers to freely express themselves while providing the business with new insights. Together we foster a new level of connection which improves both the business and the customer experience.

Additional Information: Bring your ideas of how you can grow barkback!

Read the original posting

From barkback, LLC's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Customer Success Manager role at barkback, LLC, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

All Customer Success Manager jobs

Common questions

Where is the Customer Success Manager job at barkback, LLC located?

This Customer Success Manager position at barkback, LLC is located in Santa Barbara, CA (On-site). Always check barkback, LLC's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Success Manager at barkback, LLC?

For the Customer Success Manager role, barkback, LLC highlights 2+ years of relevant experience; experience with customer onboarding, account management, training delivery. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Success Manager position at barkback, LLC?

This listing links directly to barkback, LLC's SmartRecruiters application page. You can apply directly on barkback, LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site