Customer Success Manager - Commercial Content
- Location
- Chicago, IL
- Job type
- Full-time
- Level
- Mid-level
- Listed
- 31 days ago
Skills & highlights for this role
- customer success management
- SaaS platforms
- stakeholder management
Also useful
- life sciences industry knowledge
The Role
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s Commercial Content and Medical Vault applications. You will serve as a liaison between Veeva and key customer stakeholders to foster collaboration, highlight value using our applications through proactive engagement and triage escalations.
You will partner with global customers to understand their business goals, ways of working and challenges and then determine how they can further leverage their existing investments to meet those needs.
About Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
From Veeva Systems's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Customer Success Manager - Commercial Content job at Veeva Systems located?
This Customer Success Manager - Commercial Content position at Veeva Systems is located in Chicago, IL. Always check Veeva Systems's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Success Manager - Commercial Content at Veeva Systems?
For the Customer Success Manager - Commercial Content role, Veeva Systems highlights experience with customer success management, SaaS platforms, stakeholder management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Success Manager - Commercial Content position at Veeva Systems?
This listing links directly to Veeva Systems's Lever application page. You can apply directly on Veeva Systems's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.