Whop
Technology & SoftwareDirect Ashby career site

Customer Success Manager, Services (US)

Pay
$200,000 – $250,000 per year
Location
Brooklyn, NY · On-site
Job type
Full-time
Level
Mid-level
Listed
23 days ago

Skills & highlights for this role

  • customer onboarding
  • billing and payments setup
  • account risk management
  • multi-location rollout

Also useful

  • owner-operated business experience

Stated benefits & perks

  • Health
  • Dental
  • Vision
  • Unlimited pto
  • Rent stipend

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

What You’ll Do

  • Onboard new services customers and get them live fast
  • Move their payments and billing onto Whop
  • Roll out to additional locations for multi-site operators
  • Spot accounts at risk early and fix the problem yourself
  • Hand healthy, growing accounts to the account team

What We’re Looking for

  • Operator background in services, field service, or industrial businesses
  • Top performing CSM or onboarding lead in field service, industrial, or payments software
  • Experience with owner-operated and family businesses
  • Comfortable talking to an owner without a script

Compensation / Perks

  • Compensation range: $200,000 to $250,000
  • Best in class base + OTE with competitive equity
  • Location: In-person NYC / Brooklyn, 5 days in office
  • Equinox membership
  • Lunch & dinner M-F
  • Rent stipend within 0.5 mile of the office
  • Citi Bike
  • Ubers home after 10pm
  • Unlimited PTO + health / vision / dental
  • Latest MacBook Pro
Read the original posting

From Whop's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Customer Success Manager, Services (US) role at Whop?

The Customer Success Manager, Services (US) posting at Whop states compensation of $200,000 – $250,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Whop's official career site.

Where is the Customer Success Manager, Services (US) job at Whop located?

This Customer Success Manager, Services (US) position at Whop is located in Brooklyn, NY (On-site). Always check Whop's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Success Manager, Services (US) at Whop?

For the Customer Success Manager, Services (US) role, Whop highlights experience with customer onboarding, billing and payments setup, account risk management, multi-location rollout. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Success Manager, Services (US) position at Whop?

This listing links directly to Whop's Ashby application page. You can apply directly on Whop's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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