Data Analyst 1

About this Position

Primerica is seeking a Data Analyst to join its Life Communications Team. In this role, the candidate will create and maintain management reports using tools such as Power BI, SQL, Python, and Excel, while serving as a key point of coordination between business units and IT teams. The candidate will be responsible for ensuring that system enhancements are effectively designed, thoroughly documented, properly tested, and successfully implemented. Additionally, the role includes troubleshooting issues and providing user training as needed.

This is a hybrid position that requires working 3 days on-site at our Duluth, GA office and 2 days remotely each week.

The salary range for this position is $55,000 - $65,000.

The role is not eligible for sponsorship, now or in the future.

Responsibilities

• Generate and analyze Life Communications reports covering agent and life phone activity
• Identify and develop new reports or update existing ones based on evolving business needs
• Ensure data accuracy and validate the integrity of reports and underlying information
• Communicate key findings, trends, and issues to senior management identified during report analysis
• Prepare and deliver reports, presentations, and briefings for senior leadership as needed
• Maintain comprehensive knowledge of company products, policies, regulatory updates, and areas of regulatory risk
• Protect the company's authority to do business by complying with legal and ethical standards, policies and procedures
• Communicate effectively with both internal teams and external stakeholders
• Collaborate with cross-functional departments
• Troubleshoot reporting issues and provide support to team members as needed
• Perform User Acceptance Testing (UAT) to ensure applications meet business and user requirements
• Develop and maintain documentation for procedures, report criteria, testing, and validation processes

Qualifications

Required Skills

• 1 - 3 years of experience as a Business Analyst or Data Analyst
• Foundational knowledge of SQL, database design, Power BI/Tableau, and Excel, including experience writing queries, building/maintaining reports, and turning data into clear, actionable insights.
• Bachelor's degree in Business, Information Systems, or a related field, or equivalent professional experience
• Proven ability to collaborate effectively with programmers, coordinators, technical support teams, management, and third-party vendors
• Strong written and verbal communication skills
• Excellent organizational and time management skills, with the ability to work independently and manage multiple tasks, projects, and systems simultaneously

Preferred Skills

• Familiarity with Genesys Cloud is a plus
• Familiarity with Lean Six Sigma methodologies is a plus
• Experience with Generative/Agentic AI is a plus

This position is exempt (not eligible for overtime pay)

Yes

Our Benefits

• Day one health, dental, and vision insurance
• 401(k) Plan with competitive employer match
• Vacation, sick, holiday and volunteer time off
• Life and disability insurance
• Flexible Spending Account & Health Savings Account
• Professional development
• Tuition reimbursement
• Company-sponsored social and philanthropy events

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.