Data Center Critical Operations Technician

About the role

The Critical Operations Technician(s) (COT) are Prime Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.

The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Reports to: Critical Facilities Manager

Location: Onsite in data center located in north Dallas TX area

Available Shifts/Schedules

This role is a non-exempt (hourly) position with eligibility for overtime. We are hiring technicians for our existing data center facility in Dallas TX. We are currently hiring for the following shift:

• 12-hour night shift w/ occasional shift coverage of other shifts -
• 10:00pm - 10:00am
• 10:00pm -10:00pm

What you'll do

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.
• Troubleshoot of facility events within internal SLAs.

• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12-hour shift (3 and 4 day work weeks days or nights)

Additional information

Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)

Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information.

Utilize internal CMMS to manage building workflows and spare part inventory

• Supervise contractors who perform servicing or preventive maintenance
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities

Basic Qualifications

• Two or more years of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical

Preferred Qualifications

Two or more years of work experience in data center environment or equivalent.

Knowledge, Skills And Abilities

Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems

• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)

Benefits

• Competitive hourly range along with a shift differential of 15% for the later shift
• 401k fully vested upon enrollment, up to a 4% employer match
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
• Over 4-weeks of Paid Time Off + Sick time
• Applications will be accepted on an ongoing basis.
• #LI-Onsite

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