Data Content Analyst II

About the role

The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By "Pursuing Justice with Integrity," the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants.

Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.

In furtherance of this mission, the BXDA seeks an experienced and enthusiastic individual to join our Information Technology unit as a Data Content Analyst II.

Job Responsibilities

• Serve as a mentor and subject matter expert on complex data feeds and the relationships in the data with the ability to assist/train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis, prepare and deliver reports on overall plans, activities, and performance metrics and collaborate across bureaus to develop strategies to correct deficiencies or problems.
• Resolve escalated issues by analyzing systems or data issues to assess accessibility, accuracy and identify opportunities for system enhancements/corrections or new data sources.
• Monitoring daily inbound data feeds to ensure the reception of accurate information from external agencies update the affected database(s) to be ready for BXDA consumption and use.
• Research competitive solutions that assist in customer service of internal applications and telecommunications systems (ex. IVR System) and provide a comparison matrix of potential solutions.
• Template creation and maintenance for document standardization (ex. Affidavits)
• Content administration for intranet/internal application portals.
• Maintain and execute tools and methods to support reproducible and automated reports and analyses.
• Provide support to other bureaus across the agency on analysis and reporting

Preferred Skills

• Strong organizational and communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent analytical, logical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Knowledge of Microsoft Office, Data Analytic tools (ex. Power BI), Database Query Language (ex. SQL), Scripting languages (ex. Python/R), and Prosecution Case Management Systems.
• Familiarity with legal terminology and court procedures preferred.
• Understanding of the criminal justice system used in New York State and New York City is preferred.
• Ability to exercise good judgment and strong ethics.
• Exhibit an ability to maintain confidentiality of information.

Pay and benefits

The City of New York offers a comprehensive benefits package including health insurance for the employee and his/her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.

Qualification Requirements

• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.