Database Help Desk Analyst (41709)
- Location
- Phoenix, AZ · On-site
- Job type
- Contract
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- SQL Server 2008 R2
- T-SQL
- MS Excel
Also useful
- Microsoft Access
- QA testing
About the role
Utilize SQL to mine and analyze data. Occasional testing of new applications to test functionality with companion applications.
- Responds to user requests for system help;
- Identifies causes of user problems and potential solutions;
- Enters problems information into an automated issue tracking system;
- Corrects pended encounters either directly, or through working directly with vendors:
- Runs scheduled production jobs;
- Test new production releases;
- Maintains Production Job Schedule;
- Prepares statistical reports on help desk utilization;
Preparing, analyzing and reconciling reports Proficient with Excel, Word, and Access
Researching and problem solving report discrepancies; performs other duties as assigned
- Technology Skill Level Experience Required
- Database Systems/Database Tools
- SQL Server 2008 R2 Advanced 3 years
- Basic T-SQL skills Advanced 3 years
- QA/Testing - Approaches, Applications
- Excellent Communication skills both verbal & written
- College degree
- Misc. applications
- MS Office: Excel, Access, Word and Outlook Advanced 5 years
Proven Analytical skills, ability to research and problem solve Advanced 5 years
Math & Problem solving skills; mathematical accuracy is a must Advanced 5 years
Additional Information
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
Third Party Candidates
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
About the Company
IDEALFORCE has a CONTRACT position available immediately for a Database Help Desk Analyst to join our customer in Phoenix AZ. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity. Only Local Candidates are considered for this role.
Equal opportunity and legal notices
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
From IDEALFORCE LLC's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Database Help Desk Analyst (41709) job at IDEALFORCE LLC located?
This Database Help Desk Analyst (41709) position at IDEALFORCE LLC is located in Phoenix, AZ (On-site). Always check IDEALFORCE LLC's application page for specific state eligibility or relocation policies.
What qualifications are required for Database Help Desk Analyst (41709) at IDEALFORCE LLC?
For the Database Help Desk Analyst (41709) role, IDEALFORCE LLC highlights 3+ years of relevant experience; experience with SQL Server 2008 R2, T-SQL, MS Excel. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Database Help Desk Analyst (41709) position at IDEALFORCE LLC?
This listing links directly to IDEALFORCE LLC's SmartRecruiters application page. You can apply directly on IDEALFORCE LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.