Dealership Software Specialist
- Pay
- $50,000 – $55,000 per year
- Location
- Garff Enterprises Corporate Office - Salt Lake City, UT
- Listed
- 9 days ago
About the role
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work! We are seeking for Dealership Software Specialist to join our IT Team on-site at the corporate offices in Salt Lake City, Utah.
Hiring Details
- Job Title: Dealership Software Specialist
- Department: Information Technology
- Reports To: Regional Director, IT Service Delivery
- Location: Ken Garff Automotive Corporate Office
- Schedule: Monday - Friday 9:00am - 5:00pm. Non-remote; with some after-hour and weekends, as needed.
- Compensation: Salary
- Salary Range: $50,000 - 55,000 (depending on experience).
Job Overview
The Dealership Software Specialist's primary responsibilities are to assist clients in diagnosing and resolving software problems, troubleshoot issues as they occur, oversee CRM systems and assets, and provide training and support as needed. Ideal candidates have strong communication and organizational skills, are dynamic problem-solvers, and can work efficiently on multiple issues.
Duties and Responsibilities
- Resolve support requests from employees.
- Timely and accurate User Administration.
- Log all service requests and update tickets as necessary.
- Gather and analyze data to diagnose problems within CRMs and other managed software.
- Communicate between Ken Garff users and 3rd party support staff.
- Assist with Conversion and Acquisition set ups.
- Perform regular CRM data integrity hygiene processes.
- Train and support as needed.
- Travel to dealerships as needed.
Skills and Competencies
- High level knowledge of CRM programs (Tekion, Deale) and related software (Cox Automotive, RouteOne, ManageEngine, AutoiPacket, etc.).
- Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language.
- Written communication skills to create useful support logs.
- Analytical and problem-solving skills to troubleshoot and diagnose issues.
- Multitasking skills to work effectively on multiple support items simultaneously.
- Observational skills to recognize warning signs that indicate potential problems
- Customer service skills to interact professionally and positively with employees and coworkers.
Physical Requirements
- Sitting, standing and walking, the ability to lift and/or move up to 30 pounds, reaching overhead, reaching at or below shoulder level, keyboarding, driving, speaking, hearing, and vision requirements.
- We are an Equal Opportunity Employer
From Kengarff's careers page, first listed on Rolev.ai on November 1, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Dealership Software Specialist role at Kengarff?
The Dealership Software Specialist posting at Kengarff states compensation of $50,000 – $55,000 per year. Final pay may depend on location, experience, and interview evaluation on Kengarff's official career site.
Where is the Dealership Software Specialist job at Kengarff located?
This Dealership Software Specialist position at Kengarff is located in Garff Enterprises Corporate Office - Salt Lake City, UT. Always check Kengarff's application page for specific state eligibility or relocation policies.
How do I apply for the Dealership Software Specialist position at Kengarff?
This listing links directly to Kengarff's Workday application page. You can apply directly on Kengarff's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.