Department Secretaryn (Temporary)

Job Summary

Under general supervision, transcribes consultation reports, maintains various records and provides general clerical support for the department.

Essential Responsibilities

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Transcribes consultation reports, summaries, and instructions, utilizing transcribing machine and notes; distributes copies according to established policies and procedures.
• Types correspondence, memorandums and statistical reports pertaining to departmental activities, which may require extracting medical data from patient charts.
• Screens departmental telephone calls, gives information to patients and other callers, takes information, and relays calls as appropriate.
• Responds to requests for medical information requested by outside doctors, schools, and government agencies according to established polices and procedures.
• Sets up and maintains departmental logs and files; maintains and orders departmental supplies and medications, and may receive payment for services rendered or direct patients to make payments to appropriate area.
• Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.