Deployment Strategist

The role

Raydar is recruiting for this role on behalf of our client. Own and grow customer relationships during a new commercial push, travelling to customer sites to deepen trust, surface needs and help customers get value from a software product. Work across sales, product and engineering to turn customer input into action and move opportunities toward signed agreements.

What you'll do

• Visit customer sites often to build relationships and uncover problems worth solving.
• Drive renewals and account expansion and help promising prospects reach a signed contract.
• Turn customer feedback into clear requests for engineering and product teams, then follow up until those requests are resolved.
• Debrief with sales, product, engineering and go-to-market colleagues between customer trips.
• Help shape a new commercial motion alongside the company's leadership team.

What we're looking for

• Tactful, articulate communicator who builds customer relationships and conveys customer needs clearly to internal teams.
• Practical AI fluency, such as using AI assistants and coding tools or building simple agents, scripts or workflows.
• Two to five years of experience, either in management consulting or as a customer-facing operator at a venture-backed startup who has owned end-to-end deployments.
• Bachelor's degree from a highly ranked university.
• Willing and able to travel 25% to 75% of the time to customer sites.
• Able to work on-site five days a week in San Francisco, CA.

Bonus points

• Previous experience at a company focused on mechanical engineering or manufacturing.

Compensation and benefits

• Base salary: USD 150,000 to 200,000 per year
• Equity
• Health and dental coverage
• Retirement plan

Location and work model

• San Francisco, CA, United States
• On-site, 5 days in-office per week
• Full-time