Deputy Lead, Community Sales

Your Role

The Deputy Lead, Community Sales will serve as the deputy to the Head of Community Sales, driving the day-to-day execution of user acquisition, community operations, and sales conversion for Faraday Future's robotics and education products across three core audience groups: developers, shareholders and retail investors, and the education market, including parents and families.

This is a hands-on operator role: building communities, running referral campaigns, managing creators and community leaders, and turning engagement into product sales. The ideal candidate genuinely lives in communities: someone who spends their days on TikTok, Instagram, Discord, X, and Reddit, understands how attention turns into purchase, and can run a growth campaign end to end without a manual.

Key Responsibilities

• User acquisition and profiling: Own target-user identification, tiering and tagging, and acquisition entry points for all three audience groups; unify intake forms and source tagging; ensure new users receive first contact within 24 hours; drive onboarding and retention.
• Developer community: Build and run Discord servers, a GitHub presence, and X channels for robotics developers; host demos, tutorials, and AMAs; convert developer interest into product purchases and qualified leads.
• Shareholder and investor community: Support shareholder-facing community initiatives and retail investor engagement in coordination with IR and legal, always using publicly disclosed information only; grow engagement among retail shareholders and investor communities.
• Education market, including parents and families: Run TikTok, Instagram, Facebook Groups, and livestream campaigns for STEM education and family audiences; drive course-trial and product sales; capture leads from demos and events.
• Referral and growth campaigns: Design and execute invite-a-friend and referral-code programs, plus creator-driven growth mechanics across all three audience groups; track referral attribution and reward fulfillment.
• Creator and community leader network: Recruit and manage US creators, influencers, and community moderators across developer, investor, and parent communities; maintain a roster covering pricing, content schedules, and campaign results.
• Online and offline events: Plan and run livestreams plus in-person demo events (e.g., developer meetups, investor events, robot experience days and pop-ups); capture leads and drive structured follow-up.
• Data and reporting: Maintain the growth dashboard (followers, views, livestream conversion, leads, sales) segmented by audience group; produce weekly reports and the month-end operating review.
• Deputy duties: Stand in for the Head of Community Sales when needed; coordinate with product, legal, finance, and IR teams on campaigns, incentive rules, and compliance.

Basic Qualifications

• 3+ years of hands-on experience in community management, social media growth, or creator partnerships in the US market, with a track record of running referral campaigns and growing communities from zero.
• Deep immersion in US internet culture: a daily active user of TikTok, Instagram, Discord, X, or Reddit who understands formats, memes, and what makes content travel.
• Experience engaging at least one of the three target audiences: developers, retail investors or shareholders, or parents and families in the education space.
• Experience designing referral and incentive mechanics, including attribution and basic anti-fraud controls.
• Strong short-form copywriting and social content skills in English.
• Data literate: comfortable with funnel tracking, basic metrics, and spreadsheets.
• Native or near-native English; Mandarin is a plus.

Preferred Qualifications

• Experience selling consumer tech, education products, toys, or hardware through social channels in the US.
• Experience with developer relations, robotics communities, or STEM education communities.
• Experience with retail investor or shareholder communications in a public company setting.
• Livestream selling experience (TikTok Live, Instagram Live, or YouTube).
• Familiarity with robots, smart devices, or the US creator economy.
• Bachelor's degree preferred but not required: proven community results matter more than credentials.

Perks + Benefits

• Healthcare + dental + vision benefits (Free for you / discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere
• "Soul of Faraday" community outreach team