Desktop Support
- Location
- Washington, DC
- Listed
- Yesterday
About the role
The candidate should demonstrate strong technical knowledge and experience with Microsoft Outlook 2010, Office 2010 (including Outlook 2010), Active Directory, Microsoft Lync/Skype for Business, HP Desktops/Laptops/Tablets, Dell Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ability to follow standard operating procedures and processes is essential.
Qualifications & Requirements
- At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
- Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. Demonstrated ability to concisely summarize and document client issues is required.
- Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources.
- Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
- Strong interpersonal and communication skills who can work with people at various levels of the organization.
- Additional Information: A+, MCDST, MTA, MOS, or similar certification is PREFERABLE
- This position may require weekend and/or overtime work.
From Infojini Inc.'s careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
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More at Infojini Inc.
All Infojini Inc jobsCommon questions
Where is the Desktop Support job at Infojini Inc. located?
This Desktop Support position at Infojini Inc. is located in Washington, DC. Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Desktop Support position at Infojini Inc.?
This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.