vTech Solution
Direct SmartRecruiters career site

Desktop Support

Location
Augusta, ME (Remote)
Job type
Full-time
Level
Mid-level
Experience
2+ years
Listed
30 days ago

Skills & highlights for this role

  • Windows
  • MS Office
  • remote desktop support
  • malware removal

Also useful

  • TeamViewer
  • ticketing systems

About the role

The Helpdesk Analyst provides technical assistance, support and advice to end users; this entails investigating and resolving computer software and hardware issues.

  • Required Skills: Excellent written and verbal communication skills
  • Ability to resolve end user issues utilizing remote tools
  • Familiarity with ticketing systems
  • Experience with the removal of viruses and/or malware

Windows (Windows 7 and above), Smartphones (Android, IOS etc.); 2-3yrs. experience

MS Office (2010 and above); 2-3 years exp.

Preferred

Previous experience using TeamViewer

Qualifications

  • Excellent written and verbal communication skills
  • Familiarity with ticketing systems

MS Office (2010 and above); 2-3 years exp.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Read the original posting

From vTech Solution's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Desktop Support role at vTech Solution, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

All Computer User Support Specialist jobs

Common questions

Where is the Desktop Support job at vTech Solution located?

Yes, this Desktop Support opening at vTech Solution is listed as Augusta, ME (Remote). Always check vTech Solution's application page for specific state eligibility or relocation policies.

What qualifications are required for Desktop Support at vTech Solution?

For the Desktop Support role, vTech Solution highlights 2+ years of relevant experience; experience with Windows, MS Office, remote desktop support, malware removal. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Desktop Support position at vTech Solution?

This listing links directly to vTech Solution's SmartRecruiters application page. You can apply directly on vTech Solution's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site