CoServe Global Solutions
Telecom & NetworksDirect SmartRecruiters career site

Desktop Support -- Tier 1

Location
Atlanta, GA · On-site
Job type
Full-time
Level
Entry level
Listed
31 days ago

Skills & highlights for this role

  • Microsoft Windows troubleshooting
  • hardware troubleshooting
  • software troubleshooting

Duties and Tasks/Essential Functions

  • Sense of Urgency
  • Must be dependable
  • Must work well independently
  • Experience troubleshooting Hardware and Software with a working knowledge of all Microsoft Windows Operating Systems & Basic
  • Excellent Oral and Written skills
  • Above average Customer Service skills
  • Stay current with system information, changes and updates
  • Other duties as assigned

Requirements

  • Proper phone etiquette
  • Ability to speak and write clearly and accurately
  • Demonstrated proficiency in typing and grammar
  • Familiar with configuration, maintenance and troubleshooting
  • Knowledge of relevant software computer applications and equipment
  • Knowledge of customer service principles and practices
  • Effective listening skills
  • Willingness to co-operate with others and work to the greater good
  • Multi-tasking capabilities
  • Flexible work schedule to support 24/7/365 operation

Min 6 months - 1 years’ experience

Additional Information

We need to hire 20 technicians by October! Please let me know and refer your friends and colleagues!

About the Company

To us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.

Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.

CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.

Read the original posting

From CoServe Global Solutions's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Desktop Support -- Tier 1 role at CoServe Global Solutions, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

  • See how you fit

    Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.

  • Tailor without inventing

    Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.

  • Draft the full kit

    Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.

  • 1-Click Extension Autofill

    The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.

Start free with 5 tailored applications a monthChrome extensionFor AI assistantsPricingHow Rolev.ai comparesApplication guides

Similar roles

Common questions

Where is the Desktop Support -- Tier 1 job at CoServe Global Solutions located?

This Desktop Support -- Tier 1 position at CoServe Global Solutions is located in Atlanta, GA (On-site). Always check CoServe Global Solutions's application page for specific state eligibility or relocation policies.

What qualifications are required for Desktop Support -- Tier 1 at CoServe Global Solutions?

For the Desktop Support -- Tier 1 role, CoServe Global Solutions highlights experience with Microsoft Windows troubleshooting, hardware troubleshooting, software troubleshooting. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Desktop Support -- Tier 1 position at CoServe Global Solutions?

This listing links directly to CoServe Global Solutions's SmartRecruiters application page. You can apply directly on CoServe Global Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

Tailor resume & applyCompany site