Diagnostics Coordinator
- Location
- Charlotte, NC
- Listed
- Today
About the role
The Diagnostic Testing Coordinator is responsible for establishing a professional and supportive “first contact” for clients seeking an ASD diagnostic evaluation. They will guide the client through the evaluation process from start to finish and provide a “warm handoff” to a UM Specialist should they choose to move forward with ABA therapy.
Essential Functions
- Screen clients seeking diagnostic evaluation services; providing timely follow up on phone calls and inquiries
- Ensure clients and their families feel a sense of welcome
- Collect basic information from clients to begin the Intake process
- Verify client information and benefits
- Maintain accurate documentation of service requests, testing, and referrals
- Work collaboratively as a team member as evidenced by professional and timely communication, treating others positively, and resolving conflict in appropriate ways
- Predictable, reliable, and prompt attendance and ability to report to and work in the Central office
- Other duties and responsibilities as assigned by the Manager
- Calculate and collect estimated client financial responsibility prior to scheduling services
- Request authorization for diagnostic services when required by insurance
- Schedule diagnostic clients for all services
Preferred Skills/knowledge
- Excellent organization, analytical, and problem-solving skills
- Experience using electronic medical record applications (Central Reach preferred).
- Working knowledge of HIPAA regulations
- Excellent interpersonal skills, good oral and written communication skills
- Keen attention to detail
- Working knowledge of Microsoft Office and Gmail office tools (Word, Excel, PowerPoint)
Education/experience Requirements
- Bachelor's Degree or equivalent experience
- Must be bilingual (Spanish)
- Must convey a sense of passion about helping children with autism through ABA therapy
From Mosaic Pediatric Therapy's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Diagnostics Coordinator job at Mosaic Pediatric Therapy located?
This Diagnostics Coordinator position at Mosaic Pediatric Therapy is located in Charlotte, NC. Always check Mosaic Pediatric Therapy's application page for specific state eligibility or relocation policies.
How do I apply for the Diagnostics Coordinator position at Mosaic Pediatric Therapy?
This listing links directly to Mosaic Pediatric Therapy's Lever application page. You can apply directly on Mosaic Pediatric Therapy's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.