Dietary Aid (Medical Research Representative)

About the role

• Dietary Aid/ Medical Research Representative- ICON San Antonio- PRN (4 days/week minimum: 5 PM-2 AM)
• ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
• As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
• As a Medical Research Representative at ICON, you will contribute to our facilities management function, working collaboratively to deliver high-quality outcomes across our clinical programs
• Location: On-Site San Antonio TX 78232

Job Type: PRN/As Needed

Shift/Schedule: At least 4 days/week (Coverage needed between 5 PM-2 AM)

What You Will Do

You will take responsibility for clinical research deliverables, applying your skills to ensure quality and efficiency.

Key responsibilities include

• Support day-to-day clinical site and facility operations to ensure a safe, organized, and efficient environment.
• Build and maintain positive working relationships with research site personnel, investigators, and internal teams.
• Serve as a point of contact for routine site inquiries, providing timely support and escalating issues as needed.
• Assist with study-related and operational activities, including transporting samples, tracking meals, preparing rooms, and supporting site needs.
• Perform routine cleaning and sanitization of workspaces, common areas, restrooms, and break rooms in accordance with established procedures.
• Monitor and replenish supplies, dispose of waste appropriately, and report maintenance or facility concerns.
• Support site visits, meetings, and special events through setup, cleanup, and logistical coordination.
• Assist with tracking activities, maintaining records, and following established procedures to support quality, compliance, and efficient operations.

Required qualifications and experience

• High School Diploma or equivalent required
• Prior/current experience in food service, healthcare, or structured environment preferred
• Ability to follow safety and sanitation protocols
• Strong attention to detail and organizational skills
• Ability to follow written instructions and adhere to structured processes
• Basic proficiency in Microsoft Word and Excel (general computer literacy)
• Ability to learn and navigate electronic systems, logs, and templates
• Willingness to learn clinical study protocols, and patient timelines (meal timing, fasting requirements)
• Ability to support clinical floor operations (transporting samples, tracking meals)
• Flexibility for early morning shifts / reliable attendance

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

• Benefits may vary depending on role and location.
• Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

Are you a current ICON Employee? Please click here to apply