Dietary Aides/Wait Staff

About the role

801 Peyton Way, Charleston, West Virginia 25309

About the role

The Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service.

Job Responsibilities

• Assist residents with placing meal orders from the menu, providing guidance and answering questions as needed.
• Provide beverage service, including water, iced tea, juices, milk, coffee, and tea.
• Refill salt, pepper, and sugar containers before and after each meal.
• Report broken equipment, damaged tableware, or other safety concerns to the supervisor promptly.
• Understand and demonstrate proper sit-down dining service and serving techniques.
• Maintain a basic understanding of food preparation, including salads, desserts, and other menu items.
• Follow proper food storage, handling, dating, and labeling procedures.
• Sweep, mop, and vacuum kitchen and dining room areas to maintain cleanliness.
• Attend all required in-services, training sessions, and staff meetings.
• Complete all other duties and responsibilities as assigned by the supervisor.
• Remain attentive to residents' individual needs, including mobility limitations, memory impairment, and other special accommodations.
• Assist with meal tray preparation, delivery, and service as needed.
• Follow all confidentiality policies and procedures regarding the release of resident information.
• Interact with residents, guests, co-workers, and supervisors in a polite, respectful, and considerate manner.
• Ensure dining areas are properly set up before meals and cleaned and organized following meal service.
• Assist residents with seating arrangements and provide additional support during meals when necessary.
• Monitor dining areas to ensure residents receive timely and attentive service.
• Respond promptly to resident requests and communicate any concerns to the appropriate supervisor.
• Maintain a welcoming, comfortable, and pleasant dining environment for residents and guests.
• Follow established food safety, sanitation, and infection control practices at all times.
• Work collaboratively with dining services team members to ensure efficient meal service.

Requirements

• Must wear a clean, designated uniform during working hours and maintain good personal hygiene.
• Must be able to read and follow simple instructions.
• Must possess the ability to perform simple, repetitive tasks.
• Must be able to learn quickly and apply learned principles and procedures.
• Must be able to communicate effectively and work under close supervision.
• Must be able to bend, reach, grasp, push, and pull objects.
• Must be able to stand and walk for sustained periods of up to three (3) hours at a time.
• Must be able to lift 50 lbs. on a regular basis and carry heavy objects for 20 feet.
• Must be organized and willing to work cooperatively with other team members.
• Must demonstrate a positive attitude and a willingness to provide excellent customer service.
• Must be dependable, punctual, and able to follow established work schedules.
• Must be able to maintain a clean, safe, and organized work environment.
• Must be willing to work a flexible schedule that includes evenings, weekends, and holidays.