Digital Sales Representative

About the role

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The Digital Sales Representative (DSR) plays a key role in helping business customers simplify how they buy and grow their business with The Home Depot. As a trusted sales partner, you'll build relationships with customers, identify growth opportunities, and help organizations adopt digital purchasing solutions that make ordering easier, faster, and more efficient.

In this role, you'll manage a portfolio of customers, drive sales growth through consultative selling across eProcurement and integrated channels and collaborate with cross-functional teams to deliver exceptional customer experience. You'll help customers optimize their eProcurement and spend management processes, remove purchasing barriers, and maximize the value of their partnership with The Home Depot.

If you're passionate about building relationships, driving business growth, and helping customers embrace innovative solutions, this is an opportunity to make a meaningful impact.

Key Responsibilities

40% Account Management & Portfolio Growth

• Manage and grow an assigned customer portfolio by analyzing purchasing activity.
• Develop account strategies and strengthen customer relationships.
• Identify opportunities to expand spend, digital utilization, and purchasing across customer locations.

30% Business Development & Customer Outreach

• Acquire new business through proactive outreach, lead qualification, and consultative selling.
• Understand customer procurement needs and connect customers with The Home Depot’s products, services, and digital purchasing capabilities.
• Build and maintain a qualified pipeline by consistently following up on leads and advancing opportunities through the sales process.

30% Digital Onboarding & Adoption

• Guide customers through eProcurement onboarding and coordinate readiness, testing, and go-live.
• Evaluate solution fit and ability to support with technical partners.
• Drive ongoing adoption of punchout and digital purchasing solutions.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States

Preferred Qualifications

• B2B or inside sales experience with a record of sales attainment or portfolio growth.
• Experience managing complex business accounts and working with procurement stakeholders.
• Familiarity with eProcurement, punchout, and spend management platforms
• Demonstrated ability to manage customer relationships, identify sales opportunities, and analyze purchasing activity.
• Proficiency with CRM tools for account and pipeline management.

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Minimum Years of Work Experience

• 2

Preferred Years of Work Experience

• 3

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus
• Drives Results