Dining Services Assistant-1

Community Name: Four Winds Community

The Dining Services Assistant is responsible for performing a variety of tasks (usually not requiring cooking) in the preparation, service and clean-up for meals served to residents and staff in the community and other special events.

Essential Functions Statement(s)

• Assists Cook as needed
• Carries pans, kettles and trays of food to and from work stations, stove and refrigerator
• Prepares nourishments according to community procedures
• Executes the sanitation process by the following: Washes tables and chairs in the dining room; Sweeps and mops the dining room floor as assigned; Takes trash to the dumpster; Washes dishes and silverware according to dish washing procedures; Puts clean dishes and silverware away; Assists with cleaning of equipment and kitchen as assigned; Maintains clean, neat, and orderly work areas
• Assists with meal service duties through the following: May set dining room tables for meals; may work on meal tray serving line; May serve meal trays to residents (waiter style, as needed); Checks meal trays for accuracy before they leave the kitchen area; Clears tables of dishes and trash; Pushes food carts to appropriate nursing wings; Communicates with residents during meal times to enhance homelike dining experience; Assists with clean-up after each meal and preparation for next meal; Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride
• Follows all appropriate safety and security guidelines, procedures and protocol for residents in the unit
• Maintains appropriate, effective communication with residents, and with residents' family or other significant relationships
• Provides all care, treatment and services with appropriate dementia care protocols
• Participates in relevant educational and training activities as appropriate
• Performs all other duties as assigned or directed

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Preferred
• Experience: Six months to one (1) year related experience preferred
• Computer Skills: Ability to learn basic computer applications
• Other Requirements: Must be able to operate the following equipment: mixers, stoves, microwaves, blending equipment, coffee makers, ovens (occasionally), slicer; Must be able to proficiently use sharp cooking utensils (i.e., knives, etc); Must have the ability to understand directions; Must have the ability to read, write, understand and speak the English language; Must be able to multi-task and work with a high degree of flexibility; Special care or dementia care employees will have additional training in the care and treatment of dementia residents; Must have excellent communication and interpersonal skills; Must be able to work with Dietary Staff, residents, families, and other community staff; Must be able to adhere to all terms and conditions set forth in the United Church Homes Employee Handbook