Dir Human Resources

About the role

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry.

As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin' Dots along with other key brands like LUIGI'S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros.

J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to "Fun Served Here".

Position Summary

Under the supervision of the VP of Human Resources, the Human Resources Director leads, develops, and coordinates the policies, activities, and staff of the Human Resources department, ensuring legal compliance and implementation of the Company's mission and talent strategy.

Essential Function

• Maintains knowledge of trends, best practices, and regulatory changes in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper leadership.
• Acts as strategic partner to senior leadership on HR strategies/initiatives, compensation, performance management, Team Member relations, policy compliance, training, etc.
• Provides direct leadership and coaching/mentoring to the HR Team including the HR Generalist, HR Specialist, and Benefits Specialist. Measures performance effectiveness of the team and provides recognition and timely feedback.
• Champions team member engagement and recognition to attract, retain, and reduce organizational turnover.
• Leads and facilitates team community involvement and volunteer activities within the community.
• Collaborates closely and routinely with HR and Benefits partners at J&J Snack Foods to ensure alignment and the sharing of ideas/best practices.
• Manages all involuntary terminations and as appropriate, works with Legal and the VP of HR to properly mitigate risk to the Company.
• Project manages and implements strategies/programs needed to improve and streamline the overall team member experience.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Partners with Legal to reduce legal risk and ensure regulatory and Code of Conduct compliance.
• Trains, coaches, and supports leaders to navigate performance evaluations, training, promotions, discipline, terminations, and other HR issues.
• Collaborates with leadership to develop write, and update job descriptions and bonus plans across the Company. Routinely reviews and revisions job descriptions and bonus plans, as appropriate.
• Ensures HR processes including Benefits Enrollment, Performance Reviews, Goal Setting, and Stock Purchase Plan enrollment windows are proactively and clearly communicated to all team members through a variety of channels.
• Oversees and monitors the Company's LinkedIn Learning training platform for leadership.
• Partners with company leadership to support the improvement of organizational effectiveness with a focus on leadership development, team member development, recognition, and culture.
• Ensures the successful on-boarding experience for new team members and ensures department level training is standardized and effective.
• Performs other job duties as assigned by the Vice President.

Competencies

To perform this job successfully, the Human Resources Director must be self-motivated, detail oriented and able stay on task. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent communication skills, both verbal and written.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to adapt readily to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with or the ability to quickly learn the organization's HRIS system.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Ability to act in a discrete manner in dealing with confidential records and sensitive information.
• Ability to manage multitask with changing priorities while meeting heavy deadlines.

Education and Experience

• Bachelor's Degree in Human Resources, Business Administration, or related discipline preferred.
• Minimum 10 years' experience in Human Resources.
• Minimum 5 to 7 year's HR management experience required.
• Strong knowledge of hiring processes.
• Sound judgment and problem-solving skills.
• Knowledge of job posting sites and professional social media platforms such as LinkedIn.
• Familiarity with HR systems (UltiPro preferred).
• Customer-focused attitude, with high level of professionalism and discretion.

Travel Requirements

• Travel will be intermittently required in this role.
• The amount of travel will depend on seasonality and opportunities that are being worked at any particular time.
• Incumbent should expect up to 10% travel each year.