Director, Account Management
- Location
- Denver, CO (Remote) · Hybrid
- Job type
- Full-time
- Level
- Director
- Listed
- 30 days ago
Skills & highlights for this role
- customer success management
- account management
- CRM
Also useful
- AI-driven CRM
About the Role
As the Director, Customer Success, you'll spearhead our customer-centric approach to help our Americas customers achieve measurable outcomes and long-term value with SugarCRM. Your role goes beyond traditional management; it's about cultivating a culture of excellence within your team. In this pivotal position, you will lead a team of Customer Success Managers to develop customer advocates, foster deep customer relationships and drive customer value through adoption and expansion motions.
This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.
About SugarAI
SugarAI is redefining CRM for the age of AI.
We’re delivering on the original promise of CRM-turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we’re entering a new chapter with clarity and momentum-building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you’re excited to help shape what’s next in AI-driven CRM-and build technology that drives real outcomes-we’d love to meet you.
From SugarCRM's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Director, Account Management role at SugarCRM, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Director, Account Management job at SugarCRM located?
Yes, this Director, Account Management opening at SugarCRM is listed as Denver, CO (Remote) (Hybrid). Always check SugarCRM's application page for specific state eligibility or relocation policies.
What qualifications are required for Director, Account Management at SugarCRM?
For the Director, Account Management role, SugarCRM highlights experience with customer success management, account management, CRM. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director, Account Management position at SugarCRM?
This listing links directly to SugarCRM's Lever application page. You can apply directly on SugarCRM's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.