Director

About the role

The Selected Candidate Will Be Offered a Salary Between $98,140.00 - $112,883.00:

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Family Services Division (FSD) and its network of contracted providers deliver one of the largest and most diverse continuums of community-based child welfare prevention services in the nation, improving safety, well-being, and permanency for thousands of families and children each year. FSD focuses on systems improvement, innovation, and strategic initiatives that require collaboration with major community partners to address urgent or emerging provider and family needs, city or state mandates, and high-priority strategic goals of ACS leadership.

The Office of Program Management & Sustainability (OPMS) oversees a dynamic portfolio of multi-partner projects that advance prevention strategies, foster innovation, and ensure the sustainability of evidence-based programs within the child welfare system. This role manages cross-functional teams spanning program development, systems, data analysis, and practice support.

This position is critical to overall operations, supporting our contracted preventive agencies and other key partners to improve safety, well-being, and permanency outcomes for children and families, and to enhance provider agencies' capacity to deliver comprehensive services and meet performance goals.

The Program Design and Implementation (PDI) team within the Office of Program Management and Sustainability develops and implements strategies to ensure that the full continuum of prevention programs is implemented in alignment with service model fidelity and in full compliance with NYC child welfare requirements. The PDI team provides ongoing contract management and support to help providers meet contract expectations the PDI Team is seeking an outstanding candidate to serve as the Director of School-Based Early Support Programs.

School-Based Early Support is a new program type that reflects ACS' goal to partner closely with schools to connect families to supports and services well before concerns warrant a child welfare investigation. SBES programs offer families a menu of flexible service options that connect them to community resources through case management, address concrete needs, support parents/caregivers, and prevent further involvement in the child welfare system.

The Director of School-Based Early Support programs will report to the Executive Director or Assistant Commissioner of Program Design and Implementation (PDI) to carry out various duties, including but not limited to:

• Manage the day-to-day operations of the School-Based Early Support (SBES) team and the portfolio of programs;
• Develop and streamline processes for program monitoring, ongoing implementation, budget, and invoice review;
• Oversee the strategy for cohorts among SBES contracted providers to strengthen the practice, address challenges, and share lessons learned;
• Collaborate with external partners from the NYC Department of Education as needed to support effective program implementation and ongoing service delivery;
• Lead the development and continuous improvement of the unit's strategy to define and impact metrics for individual programs and across the cohort of School-Based Early Support programs;
• Propose strategies, develop guidance and inform policy and planning for the School-Based Early Support programs and partner with internal divisions and contracted providers to continuously improve delivery of services, including by promoting racial equity and social and economic justice, and by ensuring families have a voice in the services they receive;
• Build a strong understanding of contract and program expectations, ACS standards for prevention service delivery, and strengthen case practice to families and overall system performance in collaboration with other FSD units and ACS' Division of Policy, Planning, and Measurement (DPPM);
• Implement the use of qualitative and quantitative methods to understand better SBES program operations and performance, including utilization and family engagement, and to drive programmatic improvement and evaluation;
• Prepare summary reports on fiscal and programmatic concerns and directly monitor the SBES program performance and their alignment to contract requirements;
• Provide support to SBES providers in their program development of more efficient/effective approaches to program administration;
• Provide technical assistance to SBES providers to support reporting processes;
• Review and finalize documents, presentations, and facilitate goal-oriented meetings with key partners to generate buy-in, improve the quality of families' experiences and circumstances, and effectively manage projects and workstreams;
• Ensure that the team conducts site and field visits, engages community members to inform program planning, and builds relationships with providers, developers, front-line staff, and internal/external partners;
• Supervise staff and interns on tasks and projects, as needed.

Additional Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

To Apply

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

Qualifications & Requirements

• A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.